问如果twilio呼叫状态为无应答，如何将其路由到另一个号码？
EN

Stack Overflow用户

提问于 2020-06-16 04:52:43

回答 1查看 176关注 0票数 1

 if (OkToCall)
        {
            if (CallCount == 0)
            {
                voiceResponse.Say(sayMessage);
                voiceResponse.Dial(number: number1, timeout: 24, action: new Uri("/OnCall/?Location=" + Location + "&CallCount=1", UriKind.Relative));
            }
            else if (CallCount == 1)
            {
                sayMessage = "We're sorry. There was no answer. You are now being redirected to the on call manager. One moment. ";
                voiceResponse.Say(sayMessage);
                voiceResponse.Dial(number: number2, timeout: 24, action: new Uri("/OnCall/?Location=" + Location + "&CallCount=2", UriKind.Relative));
            }
            else
            {
                sayMessage = "We're sorry. We were unable to connect your call. Please try again later.";
                voiceResponse.Say(sayMessage);
                voiceResponse.Hangup();
            }
        }
        else
        {
            sayMessage = "We're sorry. An error occured while redirecting your call. Please try again later.";
            voiceResponse.Say(sayMessage);
            voiceResponse.Hangup();
        }

上面的过程工作得很好，除非被呼叫者在呼叫者挂断之前挂断，然后呼叫者被路由到下一个人。我想检查呼叫状态，看看是否需要路由。我该怎么做？

twilio

回答 1

Stack Overflow用户

发布于 2020-06-16 06:11:33

这个Twilio函数涵盖了一般的逻辑。

Implement voicemail

/**
 *  Voicemail Action URL
 * 
 *  This Function is used in as the action URL in a Dial. If the call isn't answered or the line is busy, 
 *  the call is forwarded to a specified Voicemail URL.
 */

exports.handler = function(context, event, callback) {
  // set-up the variables 
  // generate the TwiML to tell Twilio how to forward this call
  let twiml = new Twilio.twiml.VoiceResponse();

  if (event.DialCallStatus === "completed") {
    twiml.hangup();
  }
  else {
    twiml.redirect('<URL-TO-VOICEMAIL-TWIML>');
  }

  // return the TwiML
  callback(null, twiml);
};

票数 0

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原文链接：

https://stackoverflow.com/questions/62396823

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