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掩码保护功能可以将用户的真实手机号中间四位进行隐藏，使员工无法查看到用户的真实手机号，以此保护用户隐私。操作步骤: 用户可以直接访问腾讯云联络中心管理端，在左侧导航栏依次选择“电话客服 > 电话客服设置 > 通用设置”，然后在号码保护设置中选择“掩码保护”即可开启该功能。","docType":"default","isGlossary":false,"body":"

功能说明
掩码保护将真实号码的中间四位隐藏后显示（例如：189xxxx8352），员工无法看到用户的真实手机号。
操作步骤
直接访问 腾讯云联络中心管理端，在左侧导航栏选择电话客服 > 电话客服设置 > 通用设置，在号码保护设置中选择掩码保护。
﻿
﻿

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操作步骤

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掩码保护

本页目录：

功能说明

操作步骤