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获取主被叫受保护的电话服务记录与录音

最近更新时间:2024-10-31 01:14:24

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1. 接口描述

接口请求域名: ccc.tencentcloudapi.com 。

获取主被叫受保护的电话服务记录与录音

默认接口请求频率限制:20次/秒。

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2. 输入参数

以下请求参数列表仅列出了接口请求参数和部分公共参数,完整公共参数列表见 公共请求参数

参数名称 必选 类型 描述
Action String 公共参数,本接口取值:DescribeProtectedTelCdr。
Version String 公共参数,本接口取值:2020-02-10。
Region String 公共参数,此参数为可选参数。
StartTimeStamp Integer 起始时间戳,Unix 秒级时间戳
示例值:1611631881
EndTimeStamp Integer 结束时间戳,Unix 秒级时间戳
示例值:1611631881
SdkAppId Integer 应用 ID,可以查看 https://console.cloud.tencent.com/ccc
示例值:1400000000
PageSize Integer 分页尺寸,上限 100
示例值:100
PageNumber Integer 分页页码,从 0 开始
示例值:0

3. 输出参数

参数名称 类型 描述
TotalCount Integer 话单记录总数
示例值:2
TelCdrList Array of TelCdrInfo 话单记录
示例值:[{"AcceptTimestamp":1729756307,"AsrStatus":"Complete","AsrUrl":"https://xxxxxx","Callee":"","Caller":"","CallerLocation":"广东深圳固话","CustomRecordURL":"https://xxxxxxxx.mp3","Direction":0,"Duration":8,"EndStatus":1,"EndStatusString":"ok","EndedTimestamp":1729756315,"HungUpSide":"seat","IVRDuration":15,"IVRKeyPressed":["香蕉"],"IVRKeyPressedEx":[{"Key":"香蕉","Label":"香蕉","NodeLabel":"语音识别导航","OriginalContent":"香蕉。","TTSPrompt":"输入您喜欢吃的水果","Timestamp":1729756303211}],"PostIVRKeyPressed":[{"Key":"1","Label":"不满意","NodeLabel":"","OriginalContent":"","TTSPrompt":"","Timestamp":0}],"ProtectedCallee":"ABABABABA","ProtectedCaller":"CDCDCDCDC","QueuedSkillGroupId":2522,"QueuedSkillGroupName":"test-tel","QueuedTimestamp":1729756306,"RecordId":"e9fdbff5-2e35-4480-83f7-81917e723fa5","RecordURL":"https://xxxxxxx.mp3","Remark":"skillGroupId--34588","RingTimestamp":1729756306,"SeatUser":{"Mail":"xxxxxxx@tencent.com","Name":"xiaoming","Nick":"guanjia","Phone":"00861580000000","SkillGroupNameList":["1539","2522","3551"],"StaffNumber":"20012","UserId":"xxxxxxx@tencent.com"},"ServeParticipants":[{"AcceptTimestamp":1729756306,"CustomRecordURL":"https://xxxxx.mp3","EndStatusString":"ok","EndedTimestamp":1729756312,"Mail":"xxxxxx@tencent.com","Phone":"","RecordId":"96eaa575-be4c-48f1-99b8-9722f2f816ec","RecordURL":"https://xxxxxx.mp3","RingTimestamp":1729756306,"Sequence":0,"SkillGroupId":2522,"SkillGroupName":"test-tel","StartTimestamp":1729756306,"TransferFrom":"","TransferFromType":"","TransferTo":"","TransferToType":"","Type":"staffSeat"}],"SessionId":"0955de87-c86d-4457-aac2-bee3d0a0b67a","SkillGroup":"test-tel","SkillGroupId":2522,"StartTimestamp":1729756291,"Time":1729756291,"UUI":"","Uui":"","VoicemailAsrURL":[],"VoicemailRecordURL":[]}]
RequestId String 唯一请求 ID,由服务端生成,每次请求都会返回(若请求因其他原因未能抵达服务端,则该次请求不会获得 RequestId)。定位问题时需要提供该次请求的 RequestId。

4. 示例

示例1 获取主被叫受保护的电话话单示例

输入示例

https://ccc.tencentcloudapi.com/?Action=DescribeProtectedTelCdr
&SdkAppId=1400000000
&StartTimeStamp=1590547606
&EndTimeStamp=1590147606
&PageSize=10
&PageNumber=0
&<公共请求参数>

输出示例

{
    "Response": {
        "TotalCount": 1,
        "TelCdrList": [
            {
                "AcceptTimestamp": 1729756307,
                "AsrStatus": "Complete",
                "AsrUrl": "https://xxxxxx",
                "Callee": "",
                "Caller": "",
                "CallerLocation": "广东深圳固话",
                "CustomRecordURL": "https://xxxxxxxx.mp3",
                "Direction": 0,
                "Duration": 8,
                "EndStatus": 1,
                "EndStatusString": "ok",
                "EndedTimestamp": 1729756315,
                "HungUpSide": "seat",
                "IVRDuration": 15,
                "IVRKeyPressed": [
                    "香蕉"
                ],
                "IVRKeyPressedEx": [
                    {
                        "Key": "香蕉",
                        "Label": "香蕉",
                        "NodeLabel": "语音识别导航",
                        "OriginalContent": "香蕉。",
                        "TTSPrompt": "输入您喜欢吃的水果",
                        "Timestamp": 1729756303211
                    }
                ],
                "PostIVRKeyPressed": [
                    {
                        "Key": "1",
                        "Label": "不满意",
                        "NodeLabel": "",
                        "OriginalContent": "",
                        "TTSPrompt": "",
                        "Timestamp": 0
                    }
                ],
                "ProtectedCallee": "ABABABABA",
                "ProtectedCaller": "CDCDCDCDC",
                "QueuedSkillGroupId": 2522,
                "QueuedSkillGroupName": "test-tel",
                "QueuedTimestamp": 1729756306,
                "RecordId": "e9fdbff5-2e35-4480-83f7-81917e723fa5",
                "RecordURL": "https://xxxxxxx.mp3",
                "Remark": "skillGroupId--34588",
                "RingTimestamp": 1729756306,
                "SeatUser": {
                    "Mail": "xxxxxxx@tencent.com",
                    "Name": "xiaoming",
                    "Nick": "guanjia",
                    "Phone": "00861580000000",
                    "SkillGroupNameList": [
                        "1539",
                        "2522",
                        "3551"
                    ],
                    "StaffNumber": "20012",
                    "UserId": "xxxxxxx@tencent.com"
                },
                "ServeParticipants": [
                    {
                        "AcceptTimestamp": 1729756306,
                        "CustomRecordURL": "https://xxxxx.mp3",
                        "EndStatusString": "ok",
                        "EndedTimestamp": 1729756312,
                        "Mail": "xxxxxx@tencent.com",
                        "Phone": "",
                        "RecordId": "96eaa575-be4c-48f1-99b8-9722f2f816ec",
                        "RecordURL": "https://xxxxxx.mp3",
                        "RingTimestamp": 1729756306,
                        "Sequence": 0,
                        "SkillGroupId": 2522,
                        "SkillGroupName": "test-tel",
                        "StartTimestamp": 1729756306,
                        "TransferFrom": "",
                        "TransferFromType": "",
                        "TransferTo": "",
                        "TransferToType": "",
                        "Type": "staffSeat"
                    }
                ],
                "SessionId": "0955de87-c86d-4457-aac2-bee3d0a0b67a",
                "SkillGroup": "test-tel",
                "SkillGroupId": 2522,
                "StartTimestamp": 1729756291,
                "Time": 1729756291,
                "UUI": "",
                "Uui": "",
                "VoicemailAsrURL": [],
                "VoicemailRecordURL": []
            }
        ],
        "RequestId": "abc"
    }
}

5. 开发者资源

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SDK

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6. 错误码

以下仅列出了接口业务逻辑相关的错误码,其他错误码详见 公共错误码

错误码 描述
InternalError 内部错误。
InternalError.DBError 内部数据库访问失败。
InvalidParameter.InstanceNotExist 实例不存在。
InvalidParameterValue 参数取值错误。
InvalidParameterValue.InstanceNotExist 实例不存在。