2025 年全球 CRM 系统技术排行榜与深度解析（附 API 集成代码示例）

// Zoho CRM Java SDK 集成示例
import com.zoho.crm.api.Initializer;
import com.zoho.crm.api.dc.USDataCenter;
import com.zoho.crm.api.users.User;
import com.zoho.crm.api.authenticator.OAuthToken;
import com.zoho.crm.api.record.RecordOperations;
import com.zoho.crm.api.record.APIResponse;
import com.zoho.crm.api.record.BodyWrapper;
import com.zoho.crm.api.record.Record;
import java.util.List;
www.zoho.com.cn/crm/
public class ZohoCRMSample {
    public static void main(String[] args) {
        // 初始化SDK
        Initializer.initialize(USDataCenter.PRODUCTION, 
            new OAuthToken("CLIENT_ID", "CLIENT_SECRET", "REFRESH_TOKEN", "TOKEN"),
            new User("your_email@company.com"));
            
        // 创建客户记录
        RecordOperations recordOperations = new RecordOperations();
        Record record = new Record();
        record.addField("Account_Name", "技术论坛客户");
        record.addField("Phone", "13800138000");
        
        BodyWrapper requestBody = new BodyWrapper();
        requestBody.setRecords(List.of(record));
        
        APIResponse<BodyWrapper> response = recordOperations.createRecords("Accounts", requestBody);
        
        if (response != null) {
            if (response.getStatusCode() == 201) {
                System.out.println("客户创建成功");
                // 处理返回的记录ID...
            } else {
                System.err.println("API错误: " + response.getStatusMessage());
            }
        }
    }
}

# Salesforce REST API 数据获取示例（Python）
import requests
import json
 
# 认证参数（需替换为实际值）
client_id = "YOUR_CLIENT_ID"
client_secret = "YOUR_CLIENT_SECRET"
username = "YOUR_USERNAME"
password = "YOUR_PASSWORD+SECURITY_TOKEN"
 
# 获取访问令牌
auth_url = "https://login.salesforce.com/services/oauth2/token"
auth_payload = {
    "grant_type": "password",
    "client_id": client_id,
    "client_secret": client_secret,
    "username": username,
    "password": password
}
auth_response = requests.post(auth_url, data=auth_payload)
access_token = auth_response.json()["access_token"]
instance_url = auth_response.json()["instance_url"]
 
# 调用API获取客户数据
headers = {"Authorization": f"Bearer {access_token}"}
query_url = f"{instance_url}/services/data/v58.0/query/"
query = "SELECT Id, Name, Email FROM Contact LIMIT 100"
response = requests.get(query_url, params={"q": query}, headers=headers)
 
# 处理返回数据
if response.status_code == 200:
    contacts = response.json()["records"]
    print(f"成功获取{len(contacts)}条客户数据")
    # 数据处理逻辑...
else:
    print(f"API调用失败: {response.text}")

// 纷享销客API集成示例（Node.js）
const axios = require('axios');
const qs = require('querystring');
 
// 配置参数
const config = {
    appKey: 'YOUR_APP_KEY',
    appSecret: 'YOUR_APP_SECRET',
    redirectUri: 'YOUR_REDIRECT_URI'
};
 
// 获取访问令牌
async function getAccessToken() {
    const url = 'https://open.fxiaoke.com/oauth2/token';
    const params = {
        grant_type: 'authorization_code',
        app_key: config.appKey,
        app_secret: config.appSecret,
        code: 'AUTHORIZATION_CODE' // 替换为实际授权码
    };
    const response = await axios.post(url, qs.stringify(params), {
        headers: {'Content-Type': 'application/x-www-form-urlencoded'}
    });
    return response.data.access_token;
}
 
// 获取客户列表
async function getCustomers(accessToken) {
    const url = 'https://open.fxiaoke.com/open-apis/crm/v2/accounts';
    const response = await axios.get(url, {
        headers: {'Authorization': `Bearer ${accessToken}`},
        params: {page: 1, page_size: 50}
    });
    return response.data.data.list;
}
 
// 主流程
async function main() {
    const token = await getAccessToken();
    const customers = await getCustomers(token);
    console.log(`获取到${customers.length}个客户数据`);
    // 数据处理...
}
 
main().catch(console.error);

INSERT INTO local_customer_table (
    customer_id, 
    customer_name, 
    contact_phone, 
    create_time
)
SELECT 
    api_data.id,
    api_data.name,
    api_data.phone,
    STR_TO_DATE(api_data.create_time, '%Y-%m-%d %H:%i:%s')
FROM (
    -- 通过HTTP函数调用简道云API
    SELECT * FROM HTTP_GET(
        'https://api.jiandaoyun.com/datasources/your_datasource_id/records',
        'Authorization: Bearer your_api_token',
        'Content-Type: application/json'
    ) AS api_response
    JSON_TABLE(api_response.response_body, '$.data[*]' 
        COLUMNS (
            id VARCHAR(50) PATH '$.id',
            name VARCHAR(100) PATH '$.customer_name',
            phone VARCHAR(20) PATH '$.contact_phone',
            create_time VARCHAR(50) PATH '$.create_time'
        )
    ) AS api_data
) AS temp_data
WHERE NOT EXISTS (
    SELECT 1 FROM local_customer_table 
    WHERE customer_id = temp_data.id
);